Return & Refunds

At Bradley Circuits, we strive to ensure that our customers are satisfied with their purchases. If you are not completely happy with your order, you may be eligible for a return or refund under the following conditions.

1. Eligibility for Returns

1.1. Items can be returned within 3 days from the date of delivery.
1.2. Products must be unused, undamaged, and in their original packaging with all accessories included.
1.3. The following items are not eligible for returns:

• Wearable devices (for hygiene reasons).
• Items marked as Final Sale or Non-Returnable.
• Products damaged due to misuse, mishandling, or improper installation.
  1.4. Returns must be accompanied by a valid proof of purchase (order confirmation, invoice, or receipt).

2. Return Process

2.1. To initiate a return, contact our customer support at [email protected] with your order details and reason for return.
2.2. Once your return request is approved, we will provide you with a return shipping address and instructions.
2.3. You are responsible for return shipping costs unless the item is defective or incorrect.
2.4. Bradley Circuits is not responsible for lost or damaged return shipments. We recommend using a trackable shipping service.

3. Refund Policy

3.1. Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
3.2. If approved, refunds will be processed within 3 business days to the original payment method.
3.3. Shipping fees and handling charges are non-refundable, except for defective or incorrect items.
3.4. If your refund is delayed, please check with your bank or payment provider before contacting us.

4. Exchanges

4.1. We offer exchanges only for defective or incorrect items. If you need an exchange, contact us within 3 days of receiving your order.
4.2. Exchanges are subject to product availability. If the item is unavailable, we will issue a refund.

5. Damaged or Defective Products

5.1. If you receive a damaged, defective, or incorrect item, report the issue within 3 days of delivery with clear photos of the product and packaging.
5.2. We will provide a prepaid return label for defective or incorrect items and offer a replacement or full refund.

6. Contact Us

If you have any questions about our Return and Refund Policy, feel free to contact us:[email protected]